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Shipping, Returns, & Refunds

Shipping Policy

At Pet Canvas Co.™, we take pride in our efficient shipping methods and meticulous packaging to ensure your custom pet portrait arrives in perfect condition. We offer free shipping to ensure hassle-free checkout and no surprise costs.

Once you approve your artwork proof, your item will be printed onto a canvas and shipped to your door in approximately 5-10 business days. Tracking number included.

Return & Refund Policy

Since all orders are unique and personalized pieces of art, we do not accept returns; however we offer a 100% satisfaction guarantee. If you are unhappy with the your item, we will redo and replace the item free of charge. Likewise, if your canvas gets damaged during shipping, we will redo and replace the item free of charge.
 
We understand the significance of your beloved pet's portrait, and we are dedicated to ensuring that you are delighted with the final result. If, by some reason, you are unhappy with the custom artwork that we create for you and you let us know before you approve the artwork and after at least two rounds of revisions (so we have an adequate chance to nail what you are wanting!), we will provide a full refund. We are unable to provide refunds once the custom work has been approved, applied to the canvas, and shipped because of the labor and cost involved. 

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